Why am I still getting reminders about my certification?

If you have completed your compliance course (Financing Essentials), congratulations and thank you for taking the time to refresh your understanding of important compliance information.

You may continue to receive emails, faxes, and/or phone calls about taking the course, even after you have completed it.  Due to the number of people receiving their certification, the notifications do not immediately stop once your status changes to completed.

If you have any questions about whether your completion was recorded, you can check your transcript, which is on your Profile page in the Synchrony Learning Center.  Simply log in, then click on your name in the yellow bar at the top of the screen.  You will be taken to your profile page, and there you can see all the courses you have taken (along with dates of completion).  The Financing Essentials course satisfies your compliance requirement for two years, so if your completion date is less than 2 years old, you can ignore the notifications - you are in compliance :-).

Have more questions? Submit a request


Powered by Zendesk