Learning Management System (LMS) for Administrators
Common Questions
- What information should I include in a support ticket?
- How many courses can I have on my LMS?
- Why can't I delete a course, group, or user from the LMS?
- How do I duplicate an entire course?
- How do I assign a course to an individual learner?
- What happens to a user's status if I mark a course "inactive" in the LMS?
Getting Started
- LMS Starter Guides for New Administrators
- Glossary of LMS Terms
- New Customer Onboarding Flowchart
- What's the best plan to get my LMS ready to launch?
- How can I convey the features and benefits of my LMS to my learners and administrators?
- What defines an "active user"?
Organization Setup
- How do I manage a structured Company Listing?
- How do I customize my LMS?
- How do I embed a Vimeo video into my Login page or Home page?
- Registration Methods for Adding Users to the LMS
- What data are required to import users into the LMS?
- How is training structured in the LMS?
Learning Path Development: Creating & Uploading Courses
- How do I set a due date for an online or self-study course?
- How many courses can I have on my LMS?
- How do I enter Course Details when creating a new course?
- What is a SCORM file?
- How do I create a new online course?
- How do I preview an online course before making it public?
Learning Path Development: Organizing Courses & Assigning Learning Paths
- What Is A Learning Path?
- What are Categories and how do I use them?
- How do I setup Learning Path Group Assignments based on Hire Date?
- How do I create a learning path?
- How do I assign prerequisites to courses in learning paths? (Video)
- How do I assign a learning path to a group?
User Management: Registering Users
User Management: Tracking User Progress
- How do I restrict access to learner data by group?
- How To Create Badges and Track Completions
- Can a user's course completion status expire or get overwritten?
- How do I troubleshoot why a completed course does not appear on a user's transcript?
- How do I mark a course complete, edit a test score, or edit a completion date for a user?
- How do I view a user's transcript?
User Management: Creating Custom Reports
- Overview of LMS Reporting Features
- Key features of the LMS Administrator Dashboard (Video)
- How do I access Google Analytics data on the learner side of my LMS?
- What types of custom reports can be generated in the LMS?
- How do I use the Logi Grid tool to customize the report view?
- How do I analyze Daily Logins and Popular Courses reports?
User Management: Communicating with Users & Collecting Feedback
LMS Site Enhancements
- Can I have a custom badge image?
- Marketplace: Tools, Integrations, Course Content
- eSignatures: Admin and Learner Side Demo
- How do I incorporate social media with an LMS course or to my entire LMS?
- How can learners use Knowledge Mark to track learning content accessed outside of the LMS? (Video)
- How do I create a badge, how are they earned, and how are badge completions tracked?